The Sales Advisor maximizes sales within the store, provides an excellent standard of customer service and positively promotes the ECCO Brand. This should be achieved by:
Being an ECCO Brand Ambassador and following the Code of Conduct.
Developing, maintaining and using a high level of product knowledge.
Maintaining high standards - store operations, visual merchandising, personal presentation and timekeeping. Supporting the Store Manager in all store promotions, activities and targets.
Being a supportive, professional and responsible team player!
The successful Sales Advisor will
- Have strong selling skills with the ability to build rapport with customers quickly and genuinely.
- Be driven to deliver exceptional service levels through a natural & friendly style.
- Have a passion for Retail – bringing high levels of energy and commitment to the business.
- Actively take responsibility in role.
- Have a hands-on approach and a can-do attitude.
- Be a positive, open-minded, supportive and flexible team player.
- Have high integrity, loyalty and transparency.
- Be a good communicator.
- General Responsibilities
- The key objectives of the Sales Advisor are:
Brand
- To positively promote and grow the ECCO brand and values whilst remaining loyal to our core customers, through being an exceptional ECCO Ambassador and always following Company guidelines
- Financial & Product Management
- To maximize store profitability and influence sales
Operations and Compliance
Language
- Local language mother tongue (Italian)
- Fluent in English (written and spoken)
- Other languages skills would be a plus.