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Functional Business Analyst

 “To be considered; you must include a CV and a letter of Motivation. Applications without the requested documents will not be considered."


We are seeking an experienced Functional Business Analyst to support ECCO’s Digital Initiative. This position is a critical role within the Global Digital Product Management team.
The Functional Business Analyst participates in producing and managing deliverables related to e-commerce and product data management (PIM).


The role will require interaction with both external teams and internal business users. Ultimately, the ideal candidate will be able to help drive success across the ecommerce, data platform and target systems.


Primary Responsibilities

  • Elicit business and functional requirements/user stories from a diverse set of stakeholders and effectively compile and document these needs for systems design and development
  • Understand the business partners’ needs and propose options and recommendations on how best to meet those needs
  • Distinguish user requests from the underlying true needs, align with the Digital Product Manager on priorities and values
  • Participate in solution definition, risk analysis and mitigation plan. Participate in the solution architecture and technical design
  • Support Operations by managing successful resolution of production issues, determining root cause, and ensuring successful delivery

Secondary Responsibilities

  • Product Data    
  • Collecting requirements, producing function/technical specifications, ensuring successful user acceptance and systems integration testing assisting in the planning and implementation of enhancements and preparing business impact analyses
  • Communication of data and process changes, and system impacts to user groups and stakeholders


  • B.A./B.S. Degree or equivalent work experience is preferred
  • 3-5 years experience as a Functional Business Analyst
  • Excellent English Communication Skills (written and verbal)
  • Technical proficiency with analytics tools and Excel, PowerPoint, Visio, and Word applications
  • Demonstrated collaboration and teamwork with internal and external stakeholders
  • Ability to work independently, yet gain support of diverse business groups/partners
  • Experience in eliciting and documenting requirements resulting in quality deliverables with limited direction
  • Must be able to communicate effectively in both technical and business settings
  • Working knowledge of all aspects requirements gathering, documentation and process flow, system analysis, data analysis, technical documentation, project management, release management, quality assurance and testing
  • Working knowledge of e-commerce systems
  • Experience with SCRUM, agile methodology and Data management systems preferred
  • Positive attitude and a learning mind-set
  • Inquisitive, analytical, highly-organized and detail-oriented
  • Teach, develop and coach:
  • Develop training materials for new users/markets and continually evolve and elevate the content and complexity of training for advanced digital business users.
  • A demonstrated ability to inspire and educate business users on complex systems and tools in a manner which empowers and ensures future success.
  • Ability to be patient and flexible by adapting coaching style to a variety of users with varying levels of technical skills and for whom English may not be their first language. 
  • Be an ambassador for Digital Innovation within ECCO by sharing industry trends, translating 4-wall retail into digital, explaining how digital can solve a customer desire, meet business needs, or solve a problem.


Department Digital & E-Commerce

Location Amsterdam (The Netherlands)

Advertised 25. October 2018

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