Ecommerce Officer

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Ecommerce Officer

 

T-mall Outdoor Flagship Store related operation – 50%

Vip.com related operation – 30%

Be responsible for the business growth of T-mall Outdoor Store and Vip.com, assist line manager to work closely with internal teams and external teams to deliver the following assets:

- Manage the daily operation of ECCO T-mall Outdoor Flagship Store and business on Vip.com;

- Assist in building relationship with T-mall and Vip.com, negotiate for good exposure resources to achieve the sales target;

- Manage TP to provide qualified services and ensure all outcome meet Brand’s standard;

- Carry out plans to drive online sales, improve consumer experience and brand awareness;

- Work closely with internal team to deliver good content and optimize conversion rate;

- Work closely with internal team and TP to optimize SEO and SEM;

- Monitor performance of monthly main articles and provide optimization plans;

- Work with customer service team to improve both before and after-sales experience, making positive plans to reduce returns and increase good comments;

- Make good use of CRM and increase T-mall Outdoor Store’s members and enhance their contributions;

- Responsible for data analysis, for related weekly, monthly sales and promotion tracking reports;

- Responsible for annual contract renewal of T-mall Outdoor Store and Vip.com, and other related contracts on both platforms;

- Work closely with all corporate departments to provide a clear understanding of order, delivery, sales, financial and all other issues both on T-mall and Vip.com;

- Responsible for the monthly service bill checking both of T-mall and Vip.com;

- Responsible for the payment requests of the marketing budget in the system and complete the entire financial process

 

Others – 20%

- Make sure proper reports are delivered in time;

- Make research of competitor performance;

- Support the E-commerce team in daily operation and tasks;

- Undertake other assignments by line manager

AT A GLANCE

Department Digital & E-Commerce

Location Shanghai (China)

Advertised 24. June 2021

 
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