Customer Service Officer ECCO Leather Group has it head office in the Netherlands, and tanneries in the Netherlands, China, Thailand and Indonesia. We are proud to carry out traditional craft using modern techniques in our state of the art facilities. PT. ECCO Tannery Indonesia in Sidoarjo - East Java, as a part of ECCO Leather Group currently is looking for a highly qualified and international minded individual to fill in the position as: Customer Service Officer Responsibilities : Complete order information to planning team Update status order to customer Follow up payment, arrange daily delivery and provide related document to customer, like invoice, PL etc Receive and submit claim, complaint and product return/reject Maintain good customer relationship Provide reports for sales department, management team and customer Requirements : Minimum Bachelor Degree majoring Management, Economic, Communication or any related major Minimum 3 years Customer Service experiences Acknowledge in International Trade would be advantage Business English proficiency, Business Chinese Language (Mandarin) proficiency would be advantage Proven experience with Excel data formulation Work independent, communicative, logically, patient, fast and eager to learn Contract for 1 year Onsite work, location at Candi - Sidoarjo AT A GLANCE Department Customer Service Location Sidoarjo (Indonesia) Advertised 19. April 2023 Deadline 30. June 2023 Please share with relevant candidates