Customer Care Representative Finnish speaking

CREATE THE FOOTPRINTS OF TOMORROW

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Customer Care Representative Finnish speaking

Do you want to become an ambassador for a globally recognized high quality brand?

Are you ready for the new challenges?

 

We are looking to recruit an experienced Customer Care Representative with great communication skills, who has a positive mindset and is passionate about the ECCO brand. You will represent ECCO to the outside world and must build the company’s image together with your team, by providing unique customer experiences.

 

Duties include:

  • Assisting customers with their inquiries regarding Ecco products, orders, payments, returns, claims and shipments
  • Educating and updating yourself with deep knowledge about the company and products
  • Taking part in training in customer service processes and best practices

 

Skills and Experience:

  • Good interpersonal skills and ability to work as a team
  • Excellent communication skills both written and spoken
  • Strong customer driven focus
  • Experience with customer service (phone, email, chat etc.) is an advantage
  • Experience in using ERP and CRM –within Microsoft AX and Dynamics CRM is an advantage

Language requirements:

  • English, at least fluent is required
  • Native or at least fluent in Finnish
 

At ECCO you will have the chance to grow your career in an international company with a globally recognized brand, in a motivated environment created by passionate colleagues and owners.

Imagining yourself at ECCO? Get a glimpse of what your new exciting career entails on https://enter.ecco.com


CREATE THE FOOTPRINTS OF TOMORROW


At ECCO, you become part of a meaningful, developing and multicultural workplace. You join a global family of more than 25,000 people who are proud to create the footprints of tomorrow.

Headquartered in Denmark, we are a family-owned company that offers international opportunities. Our offices and facilities have an informal culture and relaxed dress code –our shoe code is slightly stricter.

Join us and we guarantee lifelong learning –the speed of progress is up to you. So, if you’re curious, passionate and ready to make an impact, you’ll fit right in.

AT A GLANCE

Department Customer Service

Location Warsaw (Poland)

Advertised 14. September 2022

Deadline 13. October 2022

 
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