Do you want to become an ambassador for a globally recognized high quality brand?
Are you ready for the new challenges?
We are looking to recruit an experienced Customer Care Representative with great communication skills, who has a positive mindset and is passionate about the ECCO brand. You will represent ECCO to the outside world and must build the company’s image together with your team, by providing unique customer experiences.
What will you be doing every day?
- Assist customers with their inquiries regarding ECCO products, orders, payments, returns, claims and shipments.
- Provides service to company’s customers according to predefined standards and procedures.
- Educating and updating yourself with deep knowledge about the company and products
- Taking part in training in customer service processes and best practices
What we are looking for in you?
- English, at least fluent is required
- Native or at least fluent in Dutch
- Excellent communication skills both written and spoken
- Strong customer driven focus
- Previous experience with customer service (phone, email, chat etc.) will be an asset
At ECCO you will have the chance to grow your career in an international company with a globally recognized brand, in a motivated environment created by passionate colleagues and owners.
CREATE THE FOOTPRINTS OF TOMORROW
At ECCO, you become part of a meaningful, developing and multicultural workplace. You join a global family of more than 25,000 people who are proud to create the footprints of tomorrow.
Headquartered in Denmark, we are a family-owned company that offers international opportunities. Our offices and facilities have an informal culture and relaxed dress code –our shoe code is slightly stricter.
Join us and we guarantee lifelong learning –the speed of progress is up to you. So, if you’re curious, passionate and ready to make an impact, you’ll fit right in.