Customer Care Assistant

CREATE THE FOOTPRINTS OF TOMORROW

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Customer Care Assistant

Are you ready for the new challenges?

We are looking to recruit Customer Care Assistant to support our Customer Care team. Temporary contract for 2-3 months.

If you have great communication skills, positive mindset and willing to learn, this job is for you!

 

Responsibilities:

  • Assisting customers with their inquiries regarding Ecco products, orders, payments, returns, claims and shipments
  • Educating and updating yourself with deep knowledge about the company and products
  • Taking part in training in customer service processes and best practices

Requirements:

  • Good interpersonal skills and ability to work as a team
  • Excellent communication skills both written and spoken
  • Strong customer driven focus
  • Experience with customer service (phone, email, chat etc.) will be an asset

Language requirements:

  • English and Polish at least fluent is required
  • Native or at least fluent in German will be an asset (not required)

 

Imagining yourself at ECCO? Get a glimpse of what your new exciting career entails on https://enter.ecco.com


CREATE THE FOOTPRINTS OF TOMORROW


At ECCO, you become part of a meaningful, developing and multicultural workplace. You join a global family of more than 25,000 people who are proud to create the footprints of tomorrow.

Headquartered in Denmark, we are a family-owned company that offers international opportunities. Our offices and facilities have an informal culture and relaxed dress code –our shoe code is slightly stricter.

Join us and we guarantee lifelong learning –the speed of progress is up to you. So, if you’re curious, passionate and ready to make an impact, you’ll fit right in.

AT A GLANCE

Department Customer Service

Location Warsaw (Poland)

Advertised 19. September 2022

Deadline 22. October 2022

 
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